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Job Details

 

Technical Service Delivery Manager/ Stakeholder Services Manager

Reference #:
JF/JJ1432
Title:
Technical Service Delivery Manager/ Stakeholder Services Manager
Worktype:
Contract
Location:
NSW
Remuneration:
$Neg
 
Description:
  • Leading global telco provider with a renowned brand name
  • Initial 12-month contract in Sydney with extensions on offer
  • Industry leading daily rate $$

About the Company & Client
This leading global telecommunications giant is renowned to be progressive, innovative and at the forefront of industry leading network solutions. It is one of the most valuable brands in the world employing the best of the best in the industry to service several global Enterprise clients.

About the Role
We are currently seeking an experienced Technical Service Delivery Manager/ Stakeholder Services Manager to assist in the design and implementation of processes assigned to a core product, whilst supporting customers through the BAU/lifecycle. You will work within a skilled global team ensuring the most satisfactory product quality, partnered with a focus on a delivering a quality IT service model, for both new and existing customers. Whilst working for one of the premium telco names, you will secure a minimum 12-month contract from commencement, with the opportunity to secure further work as your service delivery model expands!

The Service Delivery Manager will undertake the following duties within a global team which will include the following;
  • Produce an end to end process delivery model for a core telecommunication product;
  • Manage information technology service strategies, for both new and existing services;
  • Work in partnership with technical design teams to identify and implement standards for hardware, software and security solutions;
  • Work with senior management on recommendations for service improvement plans and;
  • Maintain catalogs of available services and ensure the service delivery team maintains service standards.

The successful Technical Service Delivery Manager/ Stakeholder Services Manager will need to demonstrate the following skills and experience;x
  • Experience in managing service delivery processes in the ICT domain, ideally having supported networking products / telco solutions;
  • Knowledge of ITIL processes being either ITIL certified and or, motivated to working within an ITIL service team;
  • A high level of motivation with a target driven output;
  • Solid stakeholder management skills, along with a great ability to work in a wide range of client environments;
  • Outstanding communication skills, with a passion for driving strategic customer alliances between both internal and external stakeholders.

This is a highly sought after new opportunity for someone who is looking to join a reputable global organisation with an established brand. Commensurate with experience and skills, the successful candidate will receive a rewarding daily rate, a 12-month contract and the opportunity to extend for a further 12 months as your product grows! If you have the required skills, DON'T DELAY, APPLY NOW please forward your resume to jobs@hitechaust.com quoting ref number JJ1432 today! For more opportunities go to www.hitechaust.com

 

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