• Rare Impactful opportunity with Federal Department!
• 12 month contract with extension option!
• Flexible work arrangements - Part-time or job-sharing options available

We are seeking experienced Clinicians / Mental Health Practitioners to provide high quality clinical services in a dynamic national contact centre environment. As part of a dedicated team, you will provide individual, couples, and family counselling to help improve resilience as well as enhance mental health wellbeing. This is a 12 month contract based in Melbourne, VIC, with the possibility of a 12-month extension. Flexible hybrid work arrangements are available, with a 24/7 rotating roster.

The successful Clinicians / Mental Health Practitioners will be responsible for, but not limited to:

• Delivering intake, triage, risk assessment, and brief evidence-based counselling interventions via a national telephone service.
• Providing referrals to regional offices, community providers, and specialist services to ensure holistic client support.
• Maintaining accurate and confidential client records, care plans, and risk assessments using the Client Management System.
• Participating in Continuing Professional Development (CPD), clinical supervision, and regular team case reviews to ensure best-practice care.

The successful Clinicians / Mental Health Practitioners must have:

• A current Working with Vulnerable People registration or Working with Children check or the ability to obtain
• One of the following: Registered Psychologist, Occupational Therapist, Registered Nurse (AHPRA), Social Worker (AASW), or Masters-level counselling qualification (PACFA or ACA registration).
• Demonstrated experience providing mental health intake, assessment, and brief intervention in a fast-paced environment.
• Excellent interpersonal, written, and verbal communication skills, with the ability to manage critical incidents calmly and effectively.
• Strong IT proficiency and ability to work in a call centre environment.

This is a rare opportunity to join a supportive and professional team, where your expertise will directly contribute to the well-being of clients facing complex challenges. The Clinicians / Mental Health Practitioners will secure a 12-month contract with extensions. If you have the required skills and experience, APPLY NOW. Please forward your application to jobs@hitechaust.com quoting reference number JA1179 for more exciting job opportunities go to www.hitechaust.com