• Contribute to a Federal Government Department!
• Initial 12 months + 2 x 12 month extensions
• Canberra, ACT – Hybrid working arrangements!

An established Federal Government Department is seeking an experienced ICT Configuration Manager to lead and enhance its Configuration Management Database (CMDB) capability. The successful candidate will play a key role in maintaining accurate and trusted configuration data that supports service management, cyber security, compliance and operational outcomes. The ICT Configuration Manager will secure an initial 12-month contract with 2 x 12-month extension options, based in Canberra, ACT with hybrid working arrangements.

The ICT Configuration Manager will be responsible for but not limited to:

• Leading the design, implementation and continuous improvement of the CMDB framework and governance processes
• Maintaining CMDB accuracy through data validation, reconciliation, reporting and quality assurance activities
• Supporting change, release and incident management through effective dependency mapping and configuration relationships
• Integrating cloud services, automation and emerging technologies into configuration management practices
• Supporting audit, security and compliance requirements through effective configuration and asset management controls

The ICT Configuration Manager will have experience in the following:

• Demonstrated experience managing and improving CMDB and configuration management capabilities within complex ICT environments
• Strong knowledge of ITIL and ITSM practices across configuration, change, incident, problem and asset management processes
• Hands-on experience administering ServiceNow CMDB or a comparable ITSM platform, including reporting and governance functions
• Proven ability to maintain data integrity, lifecycle management, dependency mapping and continuous improvement initiatives
• Excellent stakeholder engagement and communication skills, with experience working across technical, security and business teams

This is an exciting opportunity for an experienced ICT Configuration Manager to join a high-profile Federal Government environment. The successful candidate will be offered an initial 12-month contract with 2 x 12-month extension options! If you have the required skills, APPLY NOW and forward your resume to jobs@hitechaust.com quoting reference number JA1355 today! For more opportunities visit www.hitechaust.com.