• High Profile Federal Government Department!
• Initial 6 month contract + 12 month extension
• ·         Rewarding Rates $$$

One of Australia’s leading Federal Government Departments is looking to engage an experienced Senior Desktop Support Officer to join their multidisciplinary team. The successful Senior Web Developer will be responsible for resolving technical issues, supporting end-users on various networks, working collaboratively with technical teams, and contributing to the continuous improvement of ICT processes. The successful Senior Desktop Support Officer will secure an initial 6 month contract with the view to be extended for 12 months with a receive a rewarding hourly rate.

 The successful Senior Desktop Support Officer will be responsible for, but not limited to:

• Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, & face to face onsite support. 
• Provide support to the Desktop Support Team with tasks requiring provisioning and management of ICT equipment for staff and maintaining accurate record-keeping of the ICT asset register.
• Work with multiple project teams to deliver outcomes required to uplift the security of the environment

 The successful Senior Desktop Support Officer will have experience in the following:

• Strong problem-solving skills with the ability to address complex or escalated issues across a wide range of end-user hardware and software.
• Experience providing Level 2 ICT Support, including triage & resolution of incidents, provisioning ICT equipment, and providing technical support for video conferencing systems.
• Excellent communication & interpersonal skills, with the ability to build relationships, collaborate with stakeholders, and provide constructive feedback.

 This is a great opportunity to work within a leading Federal Government Department to join an established team. The successful Senior Desktop Support Officer will be offered an initial 6 month contract with the view to be extended for 12 months and receive a rewarding hourly rate. partnered with extensions! If you have the required skills and experience, APPLY NOW. Please forward your application to jobs@hitechaust.com quoting reference number JJ2512. For more exciting job opportunities go to www.hitechaust.com.